If you want to Cancel/Delete your account, please contact to firstname.lastname@example.org and clarify the followings:
- Full name
- Registered email address
The deletion of account information should be executed by Bauhinia customer support.
Please make sure there is no balance in your account before you request the account cancellation.
Once we confirm the account cancellation, your account will be closed down within one week.
After the account closed, you cannot access the account and the service can never be restored.