[Important] Temporary measures for all deposits & withdrawals from 25 June 2019 to until further notice.
Please follow the temporary steps To withdraw.
The "External" wallet means outside wallets of Bauhinia Exchange.
External withdrawals require a valid external cryptocurrency wallet with the deposit address to send funds.
When you want to withdraw cryptocurrencies to an external wallet, simply select Send and External Wallet function. There will be Withdrawal transaction fees.
Please note that External wallet addresses are NOT email address format.
You MUST Turn ON 2FA settings on your account. Otherwise, withdrawal requests will NEVER be fully processed.
After Login, Dashboard > Wallets and you can select a cryptocurrency.
You can find External withdrawal function menu:
Send > External Wallet
1. Fill in the form.
Comment: (Optional) You may save a note but saving on Bauhinia only.
External address: Enter the external address to which you want to send your funds.
Amount of Cryptocurrency to Send: Enter the amount you wish to withdraw.
Please check the Send Details, you can adjust the sending amount.
Amount to be Deducted has shown the total deducting amount = the above your wishing send amount + Withdrawal fee.
2. Confirm and Press [Send Cryptocurrency]
To check the status of Withdrawal, go to currency details and Recent Activity.